The problem broke the cameras and showed an "0xA00F4271 (0x80004005)" error if people tried using the Camera app. The Verge also said it confirmed the issue on a unit. The complaints are detailed on Microsoft support forums and on Reddit, with some saying the bug started after a recent update. In October 2022, Microsoft announced the Surface Pro 9, which includes Arm options and, thus, essentially absorbs the Surface Pro X.īut there are still plenty of people with a Surface Pro X (Microsoft doesn't disclose Surface sales numbers specifically, but the Surface business overall brought in $6.7 billion in revenue last fiscal year), and as of May 23, all of their built-in webcams stopped working. The tablet, focusing on battery life and mobility, opted for a Microsoft-branded SQ1 processor, based off Qualcomm's first-generation Snapdragon 8cx.
Microsoft debuted the Surface Pro X in 2019. The tech giant says it's working with OEM partners to fix the problem permanently. Microsoft has issued a workaround for broken Surface Pro X cameras following user reports that the integrated webcams stopped working on May 23.
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